Returns

We hope that you love your item as much as we do!
If you feel like the product is not what you were looking for or is not the correct size you can find our return, exchange and reclaim instructions here.

EXCHANGE

If you need to exchange something, please send us an email to info@fair.fi. We will get back to you with detailed information how to proceed within 3 working days.

We can only replace items if they are in original condition and returned in original packaging.

RETURN

You have a right to return your order within 14 days after receiving it. To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Several types of goods are exempt from being returnable. We do not accept products that are intimate or sanitary goods such as underpants.


Fill the contact form below or send us an email where you tell us what you want to return. Please add your order number to your email and wait for our replay. We will get back to you within 2 working days with more information.


You can return the package to the same service point where you did pick up your order.  We will get back to you once we have handled your return. If you have any questions, you can always contact us with the contact form below or by emailing us info@fair.fi  You can also call us +358 40 747 8318 during the working days from 9.30 A.M. to 5.00 P.M. (+2GMT).

RECLAIM

If you want to reclaim your order, please send us an email to info@fair.fi. We will get back to you with detailed information how to proceed within 2 working days.